FAQ
Questions, answered.
Are you really available 24/7?+
Yes. A live dispatcher answers every call, day or night, weekends and holidays. Nights and weekends are the same price as daytime — no overtime surcharges.
How fast can you get to me?+
Average response across South Florida is 15–25 minutes for emergencies. We confirm a firm 2-hour window for scheduled work.
Are you licensed and insured?+
Yes. We hold an active Florida locksmith license, carry general liability insurance, and are bonded. Every technician is background-checked.
Do you offer upfront pricing?+
Always. You get a firm, written price before any work begins — no hidden fees, no bait-and-switch, and no trip charge when we complete the repair.
What areas do you serve?+
We cover Miami-Dade, Broward, and Palm Beach counties — Miami, Miami Beach, Fort Lauderdale, Boca Raton, West Palm Beach, and every city in between.
Do you service all brands?+
Yes. For locks: Schlage, Kwikset, Yale, August, Medeco, Mul-T-Lock, ASSA, and more. For garage doors: LiftMaster, Chamberlain, Genie, Clopay, Wayne Dalton, Amarr, and more.
Do you offer financing?+
Yes — 0% APR for 6 months on qualifying installations, and longer terms available. We can process financing on-site in about 60 seconds.
Is your work guaranteed?+
Yes. Every job carries a written 1-year workmanship guarantee, plus manufacturer warranties on parts — up to lifetime on premium components.